Communication Matrix
There are times when USD 353 parents, patrons, and staff have concerns or questions about a specific topic or situation. Please use the matrix below to address questions or concerns beginning at level one. If the issue cannot be resolved, move to the next level with the inquiry.
|
Area of Concern |
First Level |
Second Level |
Third Level |
Fourth Level |
Fifth Level |
|---|---|---|---|---|---|
|
Athletics or Activities |
Coach/Sponsor |
Activities Director |
Principal |
Superintendent |
Board of Education |
|
Transportation |
Principal |
General Manager/Durham Services |
District Director of Operations |
Superintendent |
Board of Education |
|
Computer and Technology |
Teacher |
Principal/Assistant Principal |
Assistant Superintendent |
Superintendent |
Board of Education |
|
Curriculum, Academics, Instruction |
Teacher |
Principal/Assistant Principal |
Assistant Superintendent |
Superintendent |
Board of Education |
|
Discipline |
Teacher |
Principal/Assistant Principal |
Superintendent |
Board of Education |
|
|
Fees of Outstanding Accounts |
Building Secretary |
Principal/Assistant Principal |
District Business Office |
Superintendent |
Board of Education |
|
Facilities |
Principal |
District Director of Operations |
Superintendent |
Board of Education |
|
|
Food Service |
Building Secretary |
District Director of Operations |
Superintendent |
Board of Education |
|
|
General Student Concerns |
Teacher |
Principal/Assistant Principal |
Superintendent |
Board of Education |
|
|
Guidance & Testing |
Counselor |
Principal/Assistant Principal |
Assistant Superintendent |
Superintendent |
Board of Education |
|
Special Education |
Teacher |
Principal/Assistant Principal |
District Director of Special Programs |
Superintendent |
Board of Education |
|
Social Media, Website, Communications |
Communications Specialist |
Superintendent |
|
|
|